Terms and Conditions

Appointments

Caboodle Style offer daytime and evening session slots on weekdays and, for a £30 premium, daytime session slots on weekends. If you have a date in mind, you can check my availability online. To secure a convenient appointment time, booking at least two weeks in advance is recommended.

When booking my Wardrobe Styling and/or Personal Shopping service the required session duration will be agreed before. Should this appointment overrun due to circumstance or by request, an additional hourly rate of £60 will be charged.

Caboodle Style reserves the right to refuse, cancel or change an appointment at any time.

Locations

Caboodle Style, located in Surbiton on the South West London / Surrey border, covers all of Greater London and the Home Counties.

Colour Analysis and Style Analysis sessions are typically held in Surbiton (just 17 minutes from Waterloo by train). However, it may be possible to arrange an alternative location for an additional fee or if combining with other sessions – please contact me to discuss this option.

All other sessions or combinations of sessions may be held in any of the areas mentioned above.

Travel

Travel by car is free within 5 miles of Surbiton. Travel beyond 5 miles is charged at 45p per mile; the first 5 miles each way is free. For multiple sessions held at one time travel costs may be reduced or waived. Please contact me for a quote.

All parking, toll or congestion charge expenses will be payable by the client.

Travel in London by public transport will be charged to the client at cost. However, no travel costs will be made for personal shopping in the West End, Westfield London, Westfield Stratford or Kingston-upon-Thames.

An approximate travel cost will be agreed when you book your appointment. The total travel cost is to be paid in cash on the day, directly after your session.

If my estimated travel time from Surbiton is over 1 hour - based on Google Maps (car) or TfL Journey Planner (public transport) - a minimum session length or booking premium may apply. It may also be possible to shop outside the shopping areas mentioned above - please ask when enquiring. N.B. Please contact me before purchasing gift vouchers which may require travel beyond 1 hour from Surbiton as they are non-refundable.

If you are purchasing a Gift Voucher that will incur travel costs and you wish to pay for these charges, please contact me before buying online.

Bookings

The quickest and easiest way to make an appointment is to use my online booking system. Simply choose the services you’d like to book, check my availability and reserve a time slot convenient for you. Alternatively, you can call 07799 713814 or email me.

Your appointment slot will not be secured until you have received a booking confirmation email and your deposit payment has been received (see 'Payments' below).

Payments

Gift Voucher orders require full payment on purchase. For fast, secure payment you can buy vouchers online by credit or debit card, PayPal or by Electronic Bank Transfer. Cheques are also accepted.

Non Gift Voucher appointment bookings require a non-refundable 20% deposit. This can be paid by credit or debit card, PayPal, Electronic Bank Transfer or cheque. The remaining balance is to be paid one week before the session.

If paying by cheque, please allow ten working days for clearance.

Cancellations

If for any reason you are unable to make your appointment, please note that your booking deposit is non-refundable. However, at our discretion if considerable notice is given then this may be waived.

Pre Profiling Forms

To help you focus on exactly what you want to achieve in your session and ultimately ensure you get the most out of your time with me, please complete your Pre Profiling form at least one week prior to your appointment. This can be completed online and is very easy to use.

Last updated: August 2013

Gift Vouchers

Treat someone special (or get someone to treat you) to one of my gift experiences

Style Parties

Share the cost and the experience with friends;
host a Personal Styling Party